All packages are sent with DHL. You only pay 39 kr. to parcel shops (80 kr. for delivery to your door) to cover postage when you shop with us. By volume products, there is an additional fee, which is stated on that product's page. Kunstkompagniet pays the remaining portion of the actual cost to ship a package.
At Stelling we strive on a quick delivery. All orders are dispatched within 1-5 business days. If you need the goods for a certain date please feel free to write it in the comment box on the checkout page, we will then do everything we can to get them to you on the desired date. We stock most items you find on our site. But when ordering canvases and frames in special sizes, items with extra delivery time and easels there are up to 8-10 business days. You will be notified by e-mail or phone. However, it may happen that some items are sold out and there will be extra delivery time. In that case, we will contact you.
Timely delivery requires that the shipping agency we use complies the day-to-day delivery. If there are delays with DHL / Post Denmark / other carriers, this will delay the delivery in relation to the desired delivery date. Kunstkompagniet can not be held responsible for delays in GLS / Post Denmark / other carriers. In the case of very late (several days) or outright missed deliveries Kunstkompganiet will send a new delivery free of charge.
Delivery to Bornholm and some small islands are not covered by DHL or other carriers day-to-day delivery, due to shipments to these areas in some cases can take 2 days. Stelling is always based on day-to-day delivery.
There is no shipping to Færøerne, Greenland and outside of Denmark.